Thegreenbow Manual Activation
Cyberoam Docs
Version 4. Document version - 1.0-410003-25/10/2007. IPSec VPN Client Installation Guide.
TheGreenBow provides a range of Enterprise Security Software solutions for desktop, laptop and mobile devices. Our Strong Secure Simple software for remote access and.
Activation errors
Property of TheGreenBow – Sistech S.A. 2014 TheGreenBow VPN Client Deployment Guide Website: www.thegreenbow.com Contact: support thegreenbow.
Activating the software might fail for different reasons. Each error is indicated on the activation window. It is possible that a link provides information, or offers a way to fix the problem.
All activation errors, as well as procedures to solve the problem of activation are described on the TheGreenBow website at: www.thegreenbow.com/support_flow.html.product vpn
Activation errors that are the most common ones include:
Meaning
Resolution
The license number is not correct
Check the license number
The license number is already activated on another computer
Uninstall the computer on which the license has been activated, or contact TheGreenBow sales team
Communication with the activation server is not possible
Check the extension is connected to the Internet
Check the communication is not filtered by a firewall to a proxy. If applicable, configure the firewall to let the communication, or the proxy to redirect it correctly.
7 TheGreenBow VPN Client User Guide TheGreenBow VPN Client User Guide Property of TheGreenBow 2015 During the evaluation period, it is always possible.
This document contains the release notes for Cyberoam s General Authentication Client Version 1.4 for Android. The following sections describe the release in detail.
Software Release Notes Release 6.3 What s new with release 6.3 With the software release 6.3, TheGreenBow introduces the multi-protocols VPN Client.
Operating Systems supported
Win 2000, Win XP,Win Server 2003, Win Vista
Introduction
This document contains the release notes for Cyberoam IPSec VPN Client version 4.10 build 007. Document includes all the features, improvement, and bug fixes since release 3.12
Release 4.10 build 007
Features, enhancements and bug fixes since release 4.10.006
Features
Support of RFC 3947 NAT-T
Enhancements
New driver release to improve stability Vista only
Better handling of access rights resulting in a quicker start of the IPSec VPN Client
Bugs Solved
Configuration is correctly imported from wizard Vista only.
Release 4.10 build 006
Features and enhancements since release 4.10.004
Setup extraction with /extract: Vista XP command line parameter. This is specifically required for silent installation.
Command line parameters not working in some circumstances Vista only
Release 4.10 build 004
Bug fixes since release 4.10.003
Bug Solved
Missing registry Key ObjectName under Windows 2000
IPSec VPN Client not started under Windows 2000
TgbIke Starter service description added for Windows Service Manager
Release 4.10 build 003
Bug fixes since release 4.10.001
The VPN Configuration is correctly kept during an upgrade Vista only
The command line option of the software are correctly managed Vista only
Import and export functions open a correct User Folder rather than a system folder Vista only
Release 4.10 build 001
Feature, enhancement, and bug fixes since release 4.04.011
Cyberoam IPSec VPN Client 4.1 is Vista compatible 32 bits only
A new systray popup window appears when a tunnel is opening or closing. This systray popup
window shows the tunnel opening progress, and the warnings on tunnel opening errors
A whole VPN Configuration can be added to the current VPN Configuration, via either a drag drop operation, or the Import File menu within the Configuration Panel
A tunnel can be opened and closed through new command lines option /open, /close
A VPN Configuration can be added to the current VPN Configuration through a new command line option /add.
In the contextual menu associated with the Configuration item of the VPN tree, a menu enables to clear the VPN Configuration
Tunnels can be imported and exported separately. This feature enables to configure several tunnels Phase1/Phase2 in a single VPN Configuration, then to export and deploy each tunnel separately to the relevant user or user group.
More USB Tokens and Smartcards are supported: Aladdin eToken PRO, Safenet iKey1000, ActivCard, etc
Optional management of ASN1 teletext description of the Certificates subjects
The Phase 2 tree icon shows whether the tunnel will open on traffic detection or not.
Standard Vista User non powered can use Cyberoam IPSec Client.
Enhancement
The Hotkeys are modified in Ctrl Enter switch back and forth between the Configuration Panel and the Connection Panel, Ctrl S Save and Apply and Ctrl D Open the Console Window
The VPN Console is simplified with a unique log level to make easier VPN connection error debugging
Script commands on opening/closing tunnels now accept parameters
Automatically disable Microsoft IKE and AuthIP IPSec Keying Modules service
Redundant Gateway assumes infinite switch between gateway and redundant gateway
The license number remains during a software upgrade
DNS and WINS server addresses are restored on hibernate
The log files use a system hour and date for time stamping
IKE floating point crashes due to log dump are fixed
Crashes on Xauth popup are fixed
BSOD with Intel Wireless 3945 chipsets are fixed
BSOD with Realtek 8139 chipsets fixed
Release 4.04 build 011
Bug fixes since release 4.04.010
No crash on X-Auth Popup
Release 4.04 build 010
Bug fixes since release 4.04.009
During an upgrade, the product version is correctly managed and the VPN Configuration is automatically backuped
Release 4.04 build 009
Enhancement and bug fixes since release 4.04.005
Generic SmartCard support Improvment
SmartCard ActivCard now supported
SmartCard iKey 1000 correctly managed
Release 4.04 build 005
Enhancement and bug fixes since release 4.04.002
The hotkeys used by the software are more compliant with the Windows standards: Ctrl S for save, Ctrl Enter for toggling between the Configuration Panel and the Connection Panel, and Ctrl D for the console
The system time is used for log files
Release 4.04 build 002
Enhancement since release 4.03.101
iToken Pro smartcard supported
iKey 1000 smartcard supported
Release 4.03 build 101
Feature, enhancement, and bug fixes since release 4.03.100
Feature
Parameters are allowed in the scripts run when tunnel opens or closes
The DNS/WINS addresses are restored on hibernate
The License number is correctly backuped and restored during an upgrade
Release 4.03 build 100
Feature and Enhancement since release 4.01.000
Gemplus smartcard support available
ASN 1 Certificate description
The concept of Active/Inactive Phase which is the same as automatically open a tunnel on trafic detection is shown in the GUI by a new Phase2 icon rather by the old Phase1 checked icon
ConfigMode traces improvement
Release 4.02 build 001
Feature and Bug fixes since release 4.01.000
Scripts can be run when a tunnel just opened, before it is closed and after it is closed
Bug fixes
No IKE crash due to change of IP address
Release 4.01 build 000
Enhancement since release 4.00.007
Fragmented IP packets management
Release 4.00 build 007
Enhancement and bug fixes since release 4.00.006
Standard portuguese finalized
GUI crashed in some circumstances when closing tunnel
Release 4.00 build 006
Features, enhancement, and bug fixes since release 3.12
A new Connection Panel makes the GUI even easier for users. Switches between the Configuration Panel and the Connection Panel is easy as the shortcut key Ctrl P, but can be easily restricted by IT managers the users are only allowed to use the Connection Panel, in order to avoid misusing of the software. The Connection Panel shows in real-time a tunnel while it opens. It even identifies the IKE/IPSec steps with a fragmented progress bar. Most of all, the Connection Panel implements a popup help for troubles, which dramatically improves the accuracy of diagnostic
A tunnel can be opened via a double-click on a VPN configuration e.g. shortcut icon on the desktop
VPN configuration file drag and drop onto the Configuration Panel or Connection Panel automatically imports the configuration and enables it
Scripts or applications can be configured before and after opening or closing a tunnel.
The Configuration Panel may be protected with password, to avoid misuse of VPN configuration by end-users
IT Managers can pre-configure the access control to the Configuration Panel via a new set of Setup Options
Shortcut keys to access main features Save Apply, Console, toggle Configuration/Connection Panel
Certificates can be imported from several media: USB Stick, SmartCards, Tokens
Import of PKCS 12 Certificates from Configuration Panel. This feature obsoletes the use of the conversion tool from PKCS 12 to PEM format
The Import Certificates window now displays the subjects of the imported Certificates, even if they are on a Token e.g. Smart Card
Certificate subject is automatically selected for Local ID in Phase 1
Support of Aladdin tokens i.e. new ATR supported
The Hybrid-Mode is fully supported RFC: draft-ietf-ipsec-isakmp-hybrid-auth-05.txt
The Config-Mode is fully supported
Better usability in the Import certificates window
Messages are displayed in default language i.e. English, if not available in the language dll, this is especially useful for local version
Better management of the Console Window, for background/foreground display
More Kaspersky product release supported
Correct custom bitmap loaded on light user Interface
Retrieving configuration when updating to Custom client version
Compatibility of X-Auth parameters with old IPSec VPN Client software release
DNS IP server not always removed when closing a tunnel
In some conditions, when Phase 2 fails, IKE service crash
No answer to an IKE CERT_REQ message in Aggressive and Main modes
Management of DPD retries and crash in some conditions
Improvement of the certificate management during the IKE Service Initialization phase
GUI memory leak
Crash due to ActiveSync
Document Version – 1.0-23/11/2007.
